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Excellent way to see London - we enjoyed it immensely - not one for travelling on the trains so this was perfect!!
We arrived in London in the middle of summer and on the two hottest days they have had so the crowds and the traffic had a massive impact on our overall experience. Having said that the Hop On Hop Off and London Eye experiences were as great as they could be in the circumstances. In the case of the buses the fact that every stop had an attendant there to help you with any queries or concerns you might have was great. The drivers were also happy to give advice. The whole experience was relaxed and efficient. In the case of the London Eye again the crowds were phenomenal so when we submitted our voucher we were easily able to upgrade that to a 'fast track' ticket and make the experience a great deal more comfortable. Finally as we bought on-line we went to one of the Golden Tours Visitors Centres and the staff there were very friendly and efficient. We wouldn't hesitate to recommend this product to anyone but perhaps pick a quieter time in London!